Frequently Asked Questions
(How) Can I volunteer for The Cake Campaign?
We are always grateful for volunteers, please sign up here.
Why does the cake have a long expiry date?
Frozen products have a minimum of 6 months shelf life, if stored at -18⁰C. Once defrosted the cake will last 3-4 days or up to a week if kept in the fridge.
How much money goes to Islamic Relief from the cake?
All profits made from cake sales goes towards IRUK’s Syria Appeal, which is at least 50%. We deliver to your door at no additional charge as the campaign is powered by volunteers up and down the country.
Can I order a cake and pay cash on delivery?
Unfortunately, we don’t offer the option of cash on delivery anymore. The only way to order a cake is through our website www.TheCakeCampaign.org
When do you deliver?
Due to availability of volunteer drivers, we are only able to offer delivery on Sundays, and we do our best to get the cake to you before Maghrib.
Do you do any other cakes?
No unfortunately, we only do the chocolate Fudge cake. The Best cake ever.
You don’t deliver to my postcode
We are very sorry about this but, as our campaign relies solely on volunteers, we can only deliver where our volunteers are. However, you can get in touch with us to organise deliveries to your area. Please email email@example.com
Can you tell me where my order is please?
Unfortunately, we cannot offer a tracking service.
Is the cake halal?
The cakes are 100% HALAL as confirmed by our manufacturers and suppliers. The ingredient E471 has been of particular concern, but we can confirm that the one used in the cakes is of plant origin. If you have any further queries, please email us at firstname.lastname@example.org
Is the cake Gluten Free / Vegan?
Unfortunately, we don’t have a gluten-free or vegan option yet
Can I pay Zakat money for the cake?
Unfortunately we cannot accept Zakat money for the cake itself, but you can add a Zakat donation during the ordering process.
(Where) Can I get a cake after Ramadan?
The Cake Campaign is a Ramadan exclusive, so make sure you don’t miss out.
Can I give a cake as a gift?
Yes of course – as long as we deliver to the recipient’s address